Shipping Policy

Before ordering, review the delivery options at checkout: those options determine shipping charges, free-shipping qualification, and destination or item restrictions. These arrangements apply to physical merchandise purchased from this website.

We generally need about 1–2 business days to process an accepted order. After processing, allow an estimated 3–5 business days for transportation and delivery. Neither estimate guarantees arrival; holidays, busy periods, weather, and carrier disruptions may affect a shipment.

Please enter the complete delivery address along with a correct email and phone number. Tracking becomes available after shipment when supported, and the carrier may need time to post its first scan.

If a parcel is delayed or missing, give us the order number, purchase email, postal code, and tracking number. For a delivered scan without a parcel, first look near the delivery point and ask other recipients, then contact us for a carrier review. Keep damaged packaging and send pictures or a video of the packaging and item so we can assess the issue.